Describe a negative customer service experience you turned around. Wish me luck! I applied online. The airline also performs daily inspections on each aircraft before takeoff, including checking the oil levels, tire pressure, flaps and other important parts.. I applied online. From there, you have a second video interview. Over all the experience was good and always do you research on the airline. I recently interviewed with PSA airlines and it was an amazing experience for me. ", They don't measure your height. What was your most difficult job? An active-duty flight attendant interviewed me. What are 3 characteristics of a good FA? Being a Flight Attendant isnt just a job, its a lifestyle. A wholly owned subsidiary of American Airlines Group, All material 2023 PSA Airlines. It also helps them determine if you have experience working on airplanes that fly at night and during the day. I interviewed at PSA Airlines (Charlotte, NC) in Apr 2022. Time me about a time that you dealt with a difficult passenger. Time me about a time that you dealt with a difficult passenger. The interview is a few hours long and there's about 25 people total. Do you have what it takes to be a Flight Attendant at PSA? Use examples from previous work experience to show that you are organized, efficient and able to meet deadlines. This question is a way for the interviewer to learn more about your availability. - just breathe (if you did everything above, youve got it, so breathe, be yourself & enjoy the time mingling with amazing people! I havent received my email but I just left like 20 minutes ago lol. Stay away and dont book on American if they involve code with PSA. This included checking fuel levels, tire pressure and more.. Example: Ive worked in a team environment since I started my career as a flight attendant. Then if invited they do a one on one interview in Charlotte, NC. While they were reviewing them we sat though essentially a why PSA is the best regional Continue Reading this Interview Experience. Initial Application I applied online. One things that did catch me by surprise was them making us introduce ourselves to the whole group. Are you comfortable working on airplanes that fly day and night? PSA has extended its revolutionary Pilot sign-on bonus program through Mar. The process took 2 days. The interview was wonderful. Very easy four questions asked. This question is a great way to test your problem-solving skills and ability to prioritize. I have my own set of screwdrivers, wrenches and pliers for basic repairs. Most difficult? Have you ever worked in a team environment? PSA has extended its revolutionary Pilot sign-on bonus program through Mar. I interviewed at PSA Airlines (Charlotte, NC) in Feb 2023. Smile big, show your true personality. The group interview was about 5 hours long. You will then be fingerprinted then drug tested on the spot, I applied online. FREE Flight Attendant Airline Interview Information We now have 1221 interview experiences with 37622 registered members! We walked into a room; we had to present to ourselves and say an interesting fact. Interview was very easy. However, Ive learned how to manage my time better so I dont feel stressed.. This made it difficult for us to get everything done on time because we were constantly switching tasks. This question is a great way to show your knowledge of the companys policies and procedures. I interviewed at PSA Airlines (Charlotte, NC) in Feb 2023. Then, I would check with my colleagues to see if anyone could take over for me so I could help get the plane ready for its next flight. Most difficult? Dont act like a robot! You may or may not have a private bedroom. An active-duty flight attendant . I havent received my email but I just left like 20 minutes ago lol. I know PSA is a growing company, so I understand there may be times where we need to work late or on weekends. As the fastest growing regional airline, we are proud to be actively involved in the communities where our team members live and work. Everyone was amiable. Over all the experience was good and always do you research on the airline. Common Types of Questions Here are some of the most common behavioral interview questions that you may encounter during a flight attendant interview that will require answers using the STAR method. The process took 3 weeks. Dont act like a robot! And, over the years, while working in various types of customer service related jobs, it has legitimately taught me a lot about how to communicate with a wide range of diverse people from all over the world. It is a way for us to get to know the person behind the application and resume. Tell us what teamwork means to you. My ability to work well under pressure and solve problems quickly has also been beneficial in my career.. I calmly explained that we could not change their ticket but offered them a voucher for future flights. Commitment to the best compensation package | PSA Airlines. Example: I want to work for PSA because I am passionate about aviation and love working with people. Ive been dreaming of this for so long, and I want to make sure that I come prepared! The process took 2 days. I interviewed at PSA Airlines (Charlotte, NC) in May 2022. Arrived at training center at 9 and checked in. Last is an offer. We walked into a room; we had to present to ourselves and say an interesting fact. Submitted resume, did assessment test (long process and very detailed), completed video interview (3 questions; very simple) F2F interview this week in North Carolina (no longer over zoom). They are looking for flight attendants left and right. Im a male, btw. Employers want to know what youre good at as well as areas where you can improve. I also really appreciate how friendly everyone at PSA seems to be. From there they do one on one interviews to ask more personal questions. I am a volunteer for American red cross serving inside the naval hospital as a Fitrep coordinator. When answering this question, it can be helpful to mention any specific maintenance schedule you may have worked with in the past. You begin with an initial video interview. What is your strongest skill as a passenger service agent? This question can help the interviewer understand your training style and how you might train new employees at PSA Airlines. Example: I am currently working toward my pilots license so I can fly solo. Describe a negative customer service experience you turned around. Don't be nervous! I have a wide range of skills that I believe would be beneficial to your company. Your email address will not be published. They promised to arrive at least 15 minutes early from then on.. After we landed, paramedics boarded the plane to assist the sick passenger. We met in the lobby and mingled for a bit before being invited into the presentation room. Then, I would check with my colleagues to see if anyone could take . Dont act like a robot! The process took 2 weeks. Describe a situation where you were most stressed out, Once you have accepted your offer and selected your PSA school(s), we will send your information to them. Interview process at PSA Airlines Overall experience Poor Excellent Easy Difficult Interview process length About a day or two 38% About two weeks 25% About a month 14% About a week 13% More than one month 10% Most reported steps On-site interview 77% Background check 64% Drug test 62% Group interview 47% Phone call/screening 43% Name a brand or company you appreciate that always exceeds expectations. The questions asked were checking to see if you were able to make decisions as a captain or a first officer in a difficult position. I recorded myself responding to (4) questions: 1. We started with introductions & a fun fact. When answering this question, try to think of a weakness that isnt too serious or something that would be hard for you to overcome. Why PSA? This helps me stay focused and ensures Im meeting all of my obligations.. Direct Entry Captains with over 950 flight hours will receive a $100,000 sign-on bonus and top-tier pay starting at $146 per hour. I applied online. Our interviews typically last anywhere from 15 minutes to 1 hour depending on the position, seniority level, and the number of interested applicants offered interviews. The process took 2 weeks. We also read a brief PA out loud. Video Interview (record answers) Its not easy, its not difficult just be yourself and youll get it.Be professional, smile and make sure youre confident . In person interview They are looking for flight attendants left and right. Login with Facebook! Very easy four questions asked. Safety is our number one priority all day, every day. Then there was a presentation about the job and the expectations. Things to note: Make sure you fill out all required information completely and accurately. Example: When I was working as a flight attendant for PSA Airlines, one of my passengers became ill during the flight. I have an interview with PSA Airlines in the next couple of weeks, and theyre flying me out there to do so. The interview was wonderful. Jet2 com and Jet2holidays salary trends based on salaries posted anonymously by Jet2 com and Jet2holidays employees. Tell me about a time you went above & beyond. - prepare for situational questions so you can provide a clear, quick & concise answer! There was only about 9 of us for PSA. Press J to jump to the feed. All rights reserved. An active-duty flight attendant interviewed me. I interviewed at PSA Airlines. The panel interview was easy to maneuver.you interview with the group they place you in . Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I interviewed at PSA Airlines (Charlotte, NC) in Nov 2022, 10/13 Applied 10/17 Video Interview Invite 10/19 Video Interview 10/20 F2F Invite 11/2 F2F Interview *PREVIOUS FA EXPERIENCE PRIOR TO PSA* Applied online & received an invite for the video interview within a few days. I had 5 days to complete the video interview. Tell me about a time you went above & beyond. Smile big, show your true personality. Read More. I mingled with all of the other potential applicants for the job. I applied online. At my last job, I was part of a large team of flight attendants who communicated regularly about our schedules, customer needs and other relevant information. 2. This seemed to placate the passenger, and they calmed down.. I interviewed at PSA Airlines (Charlotte, NC) in Feb 2023. Free interview details posted anonymously by PSA Airlines interview candidates. I mingled with all of the other potential applicants for the job. They initially give info about the company before getting started, At PSA, we provide team members with unique opportunities for growth and the right tools for professional development. In addition to this, I have to ensure all of my paperwork is completed accurately and on time. I applied online. How would you describe yourself in three words? Example: I am very comfortable working on airplanes that fly both during the day and at night. What do you want to become a flight attendant? Interviews for Top Jobs at PSA Airlines . Anonymous Interview Candidate in Charlotte, NC, I applied online. You do not get any retakes for the questions. Once you pass that interview, you go through one in person. That's not expected to change any time soon, so when you reach the interview phase of the hiring. Login with Google! There was about 15-20 people. Typical with the other gouges they had us wait in the cafeteria. Tell me a time you went above & beyond for a customer. Our Team always try . Your four weeks of paid training will take place in Charlotte, NC. - prepare for situational questions so you can provide a clear, quick & concise answer! Bring your passport for the face to face interview and also your license driver. If you do, it can help show your ability to adapt to new situations. This ensures that our customers are safe and taken care of while also ensuring that were able to keep up with our schedule., Example: PSA follows an annual inspection for all aircrafts that includes checking the landing gear, fuel system, engine mounts, tires, brakes, hydraulic lines, flight controls, electrical systems and more. If a plane was coming in late and there was still another flight scheduled for the same aircraft, how would you handle it? For more complex issues, I bring along a torque wrench, which measures the amount of force applied to bolts and nuts. ), Top 70 Core Java Interview Questions and Answers 2022, The 27 Best Exit Interview Questions To Improve Your Business, Top 100 Python Interview Questions and Answers 2022, 10+ Situational Interview Questions & Answers [Complete List], 11 Questions Youll Be Asked at a Teaching Interview, Top 25 Nursing Interview Questions and Answer Examples, How To Become a Safety Engineer in 6 Steps, How to Work for a Fashion Magazine: Steps and Tips, visual development artist cover letter Examples & Samples for 2023, sports reporter cover letter Examples & Samples for 2023, test analyst cover letter Examples & Samples for 2023. Then we split into (2) groups & they asked (2) situational questions the answers were to be in STAR format. I interviewed at PSA Airlines (Charlotte, NC) in Nov 2022, - I completed an application online - Played a personality game; essentially an assessment - Received an invite to complete and upload recorded video responses - Got invited to interview in Charlotte, NC - We were asked to stand up and introduce ourselves, telling everyone an interesting fact about ourselves, then asked to read a standard flight attendant announcement - We were split into two groups and asked two questions each - Everyone was given a private interview. Once you pass that interview, you go through one in person. Example: PSA follows an annual inspection for all aircrafts that includes checking the landing gear, fuel system, engine mounts, tires, brakes, hydraulic lines, flight controls, electrical systems and more. Flight Attendant Career Connection with Abbie 7.98K subscribers Subscribe 7.7K views 1 year ago In this video, Abbie Unger from Flight Attendant Career Connection gives a detailed overview. 17. I interviewed at PSA Airlines (Charlotte, NC) in Nov 2022, - I completed an application online - Played a personality game; essentially an assessment - Received an invite to complete and upload recorded video responses - Got invited to interview in Charlotte, NC - We were asked to stand up and introduce ourselves, telling everyone an interesting fact about ourselves, then asked to read a standard flight attendant announcement - We were split into two groups and asked two questions each - Everyone was given a private interview. How did you handle it? My attention to detail means I will always provide accurate information to customers and coworkers, and my organizational skills mean Ill always meet deadlines and stay on top of my work.. 25 people attended. We also collaborated on projects like training new hires and developing new procedures.. The company also offers several other types of training for its pilots, including recurrent training that helps us stay up-to-date on current regulations and safety procedures. Filter Job Function Administrative Arts & Design Business Consulting Customer Services & Support Education Engineering Finance & Accounting Healthcare Personnel/Human Resources Please allow, java interview questions for 4 years experience. How long does it take to hear back from PSA? Additionally, we can take advantage of simulator training to practice emergency situations before they happen.. Our Flight Attendants are the face of PSA Airlines and American Airlines and are service professionals of the highest caliber, with the desire, drive and passion to provide outstanding service. The process took 6 weeks. Teamwork means being able to work with others in a group, to achieve a goal or complete a task in a efficient way. One things that did catch me by surprise was them making us introduce ourselves to the whole group. This question is an opportunity to show your knowledge of the tools and equipment used in this role. Average salaries for PSA Airlines Flight Attendants: [salary]. I was a waitress for Norwegian cruise lines. Login with Yahoo! Everyone was amiable. Its not easy, its not difficult just be yourself and youll get it.Be professional, smile and make sure youre confident . 13 Common Phone Interview Questions (and Answers! With regional business comes regional responsibility. Our Flight Attendants are the face of PSA Airlines and American Airlines and are service professionals of the highest caliber, with the desire, drive and passion to provide outstanding service. The panel interview was easy to maneuver.you interview with the group they place you in . . Privacy, I have a high school diploma or GED equivalent, I have a valid, unexpired U.S. Passport or a Foreign Passport with applicable VISAs or the ability to obtain one, I have the legal right to travel unrestricted to/from all countries that are served by American Airlines, including Canada, I am able to read, write, and speak English fluently, I am competent in handling difficult situations, problem solving, and complaint resolution, I have a high school degree AND at least two years of customer-facing service experience OR a college degree, I have excellent communication and interpersonal skills and friendly reception of all customers, I present a professional image, with no visible tattoos; facial, multiple, or upper-ear piercing; or extreme hair color or style, I am taller than 5 ft. 2 in. 2. The average base salary of a first-year PSA flight attendant, for example, will go from about $19,000 a year to . The process took 3 weeks. Terms Your email address will not be published. I also have excellent communication skills and work well under pressure. The passenger began yelling at me and other employees on board the plane, which made some passengers uncomfortable.
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