However, unlike Poshmark, Depop charges you additional fees. Its also a good place to keep yourself motivated and promote your page to other enthusiastic Depop fans. but I'm can't seem to upload them to the claim. You can also call them but you may be on hold for a while. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. You can simply adjust your listing and post it again. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-leader-1','ezslot_8',127,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-leader-1-0'); Make sure that you get a refund from both Depop and Paypal. Let us help you. I am a bot, and this action was performed automatically. Congratulations! For example, if you have an item that costs: $25, but you offer free shipping for a $4.75 label this is how it will work: Item Price: $25. But Aman Johal, director at law firm Your Lawyers, which specialises in consumer action claims, says the platform needs to act urgently, "particularly given its relatively young user base, where the duty of care is greater". If she puts in a consistent effort, she told me, she can make anywhere between 3,000 and 4,000 a month. It doubles as a resale and social media platform where sellers and buyers can DM one another, like items and follow one another. While there are many online marketplaces, Depop is probably one of the easiest to use, making it simple to start selling items right away without any long-form verification. Be creative, because there is no one formula to succeed, especially as the pool of prospective customers continues to grow. The second address line printing above the first line is not incorrect and is still perfectly valid in this formation. Thanks to our tiny living spaces, hanging out with a girlfriend usually required sitting next to a pile of junk on the bed or quietly shifting a trash bag of unwanted clothes to the other side of the sofa. The ability to ship up to 15.99 ozs for only $4.75 as a flat fee is great because it can really expands what I am able to ship. But Blueliv found that login details for several thousand hacked Depop accounts are being advertised for as little as $1.05 (77p) each on the dark web - a part of the internet that is only accessible using specialised tools. The fraudster had been instructing shoppers to pay them directly through PayPal's "Friends and Family" option, which sidesteps Depop's fees and doesn't offer any protection for buyers. Then, edit photos online into square sizes with a free online designing tool like Canva or its premium version Canva Pro and upload them in your listing. I usually take my custom shipments to the counter service for times when I am dropping off other packages so I can be as efficient as possible with my processes. If you are a new seller to Depop, you may be wondering why the payment is not in your Paypal account. However, for the most part, I find USPS to be a dependable shipping entity and I have had zero misdeliveries or lost packages, etc after shipping thousands of packages. First Class International Shipping is usually up to 4 lbs, after that you move into the priority category which can be a huge jump in pricing, 3. So i would have one transaction for the item i sold, and a second transaction that just charges for Depop Limited. Once the shopper has landed on your product page and looked at the photos/video of your product, the next thing they will look at is the description of your item. Step 3: Write a bio about your shop and what youre selling and tap on Next. Instead, you will have to email them at support@depop.com. The Depop fee will come off the total so keep that in mind for lower priced items it may come into your profit margin if you are not careful. Founded in the U.K. in 2011, Depop lets people buy and sell used clothes through its . Open the Depop app and tap on the 'Profile icon' located at the bottom right of your mobile screen. She then received a message from a stranger on Instagram, alerting her to the fact that her account had been taken over by a scammer advertising Apple AirPod headphones for 50. Create an account to follow your favorite communities and start taking part in conversations. The tracking number will track packages until it arrives into customs and not necessarily when it arrives at the customers specific location. As long as you met the criteria for buyer protection ie sent the payment via goods/services or paid an invoice etc you should be ok. Paypal give the seller 10 days to provide a tracking number that proves delivery of the item to you and if not then you should get your refund, if the seller does not refund then paypal does under their buyer protection scheme. The phone did not arrive after 2 days even though the seller said they'd send it next day . DEPOP LIMITED - Free company information from Companies House including registered office address, filing history, accounts, annual return, officers, charges, business activity . What I was missing was the notification of payment received from my buyer. Please make sure you've read the community rules, and that your post follows our posting guidelines. Don't price your items too low because it could have a negative impact on your profits. Yes, USPS Regional Boxes Are Discontinued. I do occasionally sell on Etsy and Ebay, but honestly, Depops shipping to me is not expensive and has me majorly spoiled because its so simple, Depop does all the work for me and all I do is click and print. 2023 BBC. For example, if youre selling shoes and it has a downside like a scratch and you didnt mention this in your product description, knowingly or unknowingly, then the buyer might open a dispute against you. Heres a video that explains the process: On the other hand, if you dont agree to a refund, then the buyer can open a dispute against you directly with PayPal by following the steps here. Want a Great Deal on a Big-Ticket Kid Gift? First is a confirmation email from Depop that I sold an item with the USPS shipping label, if you chose to ship with them. There are many things you should know before selling on any marketplace. Follow the instructions in this article and start selling your own products on Depop. If your item weighs over 1b or 16 ozs then it moves into the priority category which means that you can use priority boxes that are free to use. Step 8: Once you complete all the above steps, the final step is to add four images and one video (video is optional, but we recommend you upload one) of your item. According to Liv Rowley, a threat intelligence analyst at cyber-security firm Blueliv, cyber criminals are now targeting Depop accounts on an "industrial scale" using this method, capitalising on the fact that people often use similar passwords. How long do you have to be inactive on Depop? My wardrobe staples are mostly basics like leggings, jeans, coats, T-shirts, and shoes, with a couple of statement pieces that I swap in and out every season. Scammers have continued to plague many online services through the pandemic. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'fulfilledmerchant_com-medrectangle-3','ezslot_1',119,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-medrectangle-3-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'fulfilledmerchant_com-medrectangle-3','ezslot_2',119,'0','1'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-medrectangle-3-0_1'); .medrectangle-3-multi-119{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:auto !important;margin-right:auto !important;margin-top:7px !important;max-width:100% !important;min-height:50px;padding:0;text-align:center !important;}. Depop charges a 10% selling fee for sales on the platform. In all cases, the fraudsters demanded to be paid directly, rather than through the app. A week later they have opened a dispute saying this was an unauthorised payment? This can help to alleviate some of the strain of shipping costs, as higher shipping costs can be a deterrent from purchasing and getting the sale for some people. Since Depop doesnt have their own payment method, and your buyer payments are sent to your PayPal account, so youll have to issue a refund via PayPal. Whats more, the information on the most common issues with Depop and Paypal can be hard to come by. Apr-22-2015 12:43 PM. Please make sure you've read the community rules, and that your post follows our posting guidelines. It also shows up in my PayPal activity, So what's gonna happen? The r/Depop subreddit is meant to create a safe spaceusing that term loosely because this is the internet were talking aboutfor Depop users to air out their concerns, celebrate their wins, and ask for advice. 9 Tips on How to Sell on Depop When You are Broke as Hell. On one hand, people like to get a good deal and free shipping could be the enticement they need to close the deal, this article discusses the psychology of free shipping and it can be a very powerful tool to get the sale. However, sometimes even with free shipping people still want to negotiate the price further down and if you already offered free shipping you may not have much-negotiating room for more offers. You can always consider processing your international shipment online, where you can click and ship and schedule a pickup. 21-year-old Amelia's Depop account was hacked by a fraudster, The scammer sent messages like this one to other Depop users from Amelia's account, Emily Goold, 21, told the BBC a fraudster hacked her Depop account and advertised a 350 Moncler jacket, Blending the look and social elements of Instagram with the buy-and-sell format of eBay, 90% of Depop's users are aged 26 or under, On the dark net marketplace White House Market, "premium" Depop accounts are being sold for $5. If you had met seller protection paypal would have reimbursed you. 5. Step 2: Add a photo/logo that represents your brand and tap on Next. E-commerce firm Etsy announced Wednesday that it is buying the secondhand fashion app Depop for $1.62 billion. If you want to sell online, whether its on Depop or any other marketplace, but dont have the inventory, then you can still sell! Here is a tip with shipping first class with Depop, on the Depop app it states that shipping is .5lb ( half of a pound) or 8 ounces for a small, however according to USPS first class shipping allows packages up to 15.99 ozs and I have confirmed with my local USPS that as such the first-class Depop shipping label will allow up to 15.99 ozs. Some sellers include the shipping and if they do include shipping they usually will state that on their listing that they offer free shipping.. The pool of people on the app, which is currently at around 21 million, is smaller than the user base of both Poshmark and eBay, but its the right crowd for the caliber and quality of my clothing. BUT if i sell the same $10 shirt (free ship) and a buyer pays with Paypal, my take home ends up being around $7 because i get charged from the fees AND Depop Limited, The example above is not an actual transaction , i just wanted to simplify what has been going on with my purchases. Communication is key with your buyer to let them know what's going on and that you will have to wait to ship their package until the payment is cleared. When it comes to print-on-demand service providers, we recommend Printful and Printify. Make sure your clothing is the focal point of the picture by keeping the . "Weak passwords and the use of the same password across multiple accounts is the greatest source of account takeover, which is why we have initiated a campaign in the second half of 2020 to force some users to strengthen their passwords and to remind others of the importance of strong and unique passwords," says Depop's chief operating officer Dominic Rose. First, Depop cannot provide you with a prepaid label and so you will have to either go to the counter to process you can do one online if using USPS. Tired of constantly pinching pennies, I looked for a gig that wouldnt require much labor or time but could still boost my income. However, with Depop it doesnt matter what the distance is, all that matters is that if the item is under 2 lbs you will get a priority label and then you can ship domestically within the United States. Sep-28-2020 08:55 PM. Active today. So I'm somewhat new at selling on depop, I've only sold a couple of items but all those times it went smoothly because they used depop payments. Bars, restaurants, and clubs required spending at least $50, so trying to plan a fun night out always boiled down to Can I afford this? Then I found a way to sustain my lifestyle of bar hopping, morning matcha lattes, and even a trip to Tokyo: selling my clothes on Depop. Want to Shop More Sustainably? Once you have verified that all information on your end is correct, you can then move on to other possibilities.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-banner-1','ezslot_6',125,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-banner-1-0'); As a seller, I was dumbfound by a case because it has never happened to me before. You are viewing the PayPal Community Archives. Press J to jump to the feed. Use the depop fee calculator to make sure you have your desired profit. Rebecca Heilweil is a reporter at Vox covering emerging technology, artificial intelligence, and the supply chain. "While it's not a Depop-specific problem, I think [credential stuffing] is one we're going to see expand in the next five years.". As soon as you can, consider investing in a postal scale, I got one for like $22 on eBay. Although USPS states priority shipping insurance is included for $50, according to the Depop shipping section in the app it appears to be up to $100. That's so bad, the other person must know exactly what they have done. Can pre-loved clothes make fast fashion sustainable? So, to avoid refunds, always describe your items fully in your product description. can someone explain why I was charged $13? Create an account to follow your favorite communities and start taking part in conversations. this is how it will work: Please note, that the PayPal fee is NOT included in the $17.75 total in the example. Even when your product doesn't get sold, you wouldn't have to pay for anything. Ah that's brilliant thank you so much, you've put my mind at ease!! Add a photo/logo that represents your brand and tap on Next. I contacted the buyer and she told me the email address that the payment went to. 28 days If at any point you have to give a refund to the buyer, heres how the refund process works on Depop sellers. Why Etsy dropped $1.6 billion on Depop. Learn More. Can anyone help me? So I shipped the item out yesterday and it's currently on the way but now it says on my bank activity that depop limited got declined because I didn't have the amount needed in my bank account. So here is my tip when dealing with postal office workers be kind, courteous, respectful, even when they are not. From launching their own brands to building vintage resale businesses. Depop charges a 10% selling fee for sales on the platform. Step 1: Log in to your Depop account on their website. Selling something on any new platform can seem confusing and overwhelming, but dont be discouraged. We use cookies to ensure that we give you the best experience on our website. I found it hard to even imagine making a profit. And the next two emails are from Paypal; one a notification of payment received and a second with a receipt of payment to Depop for their 10% fee. I just sold something on Depop, and right after, I got a charge on my PayPal account saying that $8.80 was taken from my account. Depop operates a social media-inspired peer-to-peer marketplace which uses artificial intelligence to suggest relevant sellers and items to you and to display your items to the most relevant potential buyers, based on your preferences and other information submitted to it, and which allows you to buy and sell items using the Depop application In fact, shipping on your own tends to be cheaper for most clothing items. Disconnect your Paypal from Depop and reconnect again. I definitely sent the payment through depop instant pay as goods/services thank god! Check that you are not accidentally logged on to another account if you are using multiple devices. If you want extra proof just take a quick video on your phone as your proof until tracking is updated in the app and/or the package is successfully delivered then delete the video. Please search the subreddit before posting to see if the topic has already been discussed. Pirate Ship doesn't have any control over this process. Why Alex Murdaugh was spared the death penalty, Why Trudeau is facing calls for a public inquiry, The shocking legacy of the Dutch 'Hunger Winter', Why half of India's urban women stay at home. Some people may suggest taking the transaction privately to avoid paying fees. If you need tips with a step-by-step guide, check out our post below. As know I have lost out on an item and money when I haven't done anything wrong? A sub for discussing all things Depop. Consistency is key. Step 3: Fill out the basic details and then click on Next. Theres no need to buy high-end photography equipment to take, Follow these common, helpful tips to writing effective. When the money has been transferred, you can move it over to your bank account if you wish. Starting a business can often be expensive. We want to build the worlds most progressive and diverse home for fashion a place to explore unique fashion and be part of a community-driven zeitgeist thats shaping culture for the better. Find out more about how we use your personal data in our privacy policy and cookie policy. Heres How to Responsibly Donate and Repurpose Your Castoffs. On the other hand, if you dont agree to a refund, , then the buyer can open a dispute against you directly with PayPal by following the steps, common reasons why customers return a purchase, How To Start a Fully-Remote Business in 12 Easy Steps, Moving Your Clothing Business Online: A 7-Step Strategy, 13 Online Businesses You Can Start for Free. Be prepared to get asked a lot of questions. Even as Depops rates have increased the same would be for me as an individual because I would be shipping as an individual from USPS and would not be privy to any commercial pricing that Depop has. The company is headquartered in London, with offices in Manchester, New York, Los Angeles and Sydney. Your description must disclose that you are working with a third-party to source and manufacture your products. However, as the pandemic caused almost How to Sell on Depop A Beginners Guide, What You Need to Know Before Selling on Depop. "We will continue to remind our community about the importance of account security and updating their passwords.". However, if you intend to dropship your print-on-demand items, Depop does have restrictions on what is allowed on their platform. Any help would be great thanks, So there is basically nothing I can do I have lost my item and the money? The person was on the only payment made into my account at the time and I have proof of messages and recipet Wich I have uploaded into my case. The USPS international shipping calculator can help you gauge your pricing. it was a big hot mess!! Fiona Short, Depop seller, phone interview, September 24, 2020 I am a bot, and this action was performed automatically. Repeated violations will result in a ban. It focuses on music, fashion, art mental health, and sustainability, Short said. However, using Poshmark comes with high seller fees. Payment issues with Paypal and Depop can happen to anyone. You will need to confirm your information and attach proof by taking screenshots of your Paypal activity and email. If you dont want to ship with Depop, then you have the choice to arrange your own shipping. Paypal will in fact send you an email saying the payment from your buyer is on a temporary hold. This content may be old or outdated. This is less of an issue with Depop shipping but can be a key factor if you are choosing to ship on your own. When it comes to shopping online for secondhand stuff, even on sites that have buyer and seller protections, the onus largely falls on you to protect yourself. She immediately used her brother's Depop account to comment on the offending post and contact the app. The cost savings to the customer can help to boost your sales. The culture of the app is young, open-minded, and versatile. In this article, weve shared many important things you must know before selling on Depop. NOTE: If you are wondering why I didnt mention using the $5.05 (4 oz label) label it is due to the following: Back in the day, Depop did not have an option for a $5.05 shipping label there was no extra small option. Emily Goold, 21, a journalism student in Tewkesbury, was scared when her account was hacked and a fraudster posted a listing for a 350 jacket. 80. You must personally design, source and purchase the items you intend to sell to determine quality and standards of your supplier. Select Selling > Refund Depop fee. Test out different poses. Depop limited fee. Depop's commission fees are a low 10%, regardless of the listing price, which is partly why the platform is such an attractive option to sellers. Please search the subreddit before posting to see if the topic has already been discussed. What does this mean and why did it happen? Consider Shopping Secondhand. Our journalists combine independent research with (occasionally) over-the-top testing so you can make quick and confident buying decisions. Fast responses, quick shipping, and a few good reviews can seriously boost your credibility as a seller. When you land on a style that works for your followers, stick with it. "I've used [Depop] for a long time but I'm reluctant to continue because it just doesn't feel safe anymore. Please keep in mind that if you didnt describe your item fully, you might have to refund the payment to the buyer of your item. Sky warns: Dont let your photo be more distracting than the product youre selling. Make sure your clothing is the focal point of the picture by keeping the background simple: Clean the space and keep pets out of the frame so they dont steal your limelight. To avoid surprises, always remember to subtract the flat fee and the shipping costs (if applicable) from the profit. Shipping rates have gone up in the past and I have not noticed a decrease in sales but the closer a package (more than 50% of my shop items need a priority label) gets over the $10 mark the scarier it gets for charging for shipping because that is a big chunk of shipping costs for some customers to swallow. In fact, you dont have to do anything whenever you make a sale, the money is sent to your PayPal account that youve already connected to your Depop account. For the United States, Depop uses USPS as their vendor for shipping within in the app. FAQs will be removed. Once an item sells, Depop will automatically charge a 10% fee on the sale price (including the shipping costs). In 2021, Depop was acquired by Etsy for $1.6 billion. Depop is an online fasion marketplace focused on unique items, vintage & luxury fashion, art and books. Do you want to sell on Depop but dont have the time? Usually, there is a minimum amount that a buyer has to purchase in order to qualify for free shipping. So, in order to sell on Depop, you will need a PayPal account to connect to Depop. A collective of individuals who inspire and grow with their evolving style and values. Like therapy or nosy relatives, a little objective feedback can help point out flaws you would otherwise never catch. Verify your information with Paypal (banks, cards, email, etc). Before you start selling on Depop, there are a few things to consider, like the Depop selling and listing fees, to help you lay down a firm foundation for your future profits. Also the Depop limited DOES NOT charge me monthly/regularly, it only shows up EVERY TIME someone buys my clothes through Paypal. I know it's negligible but if what's the reason that this happened. Theyre either thrifted, fast fashion, or from independent designers. When Amelia Strike, 21, was logged out of her Depop social shopping app account in October, nothing seemed out of the ordinary. Please note, if you want to order FREE USPS PRIORIRTY TAPE you must call 1-800-275-8777 and swear on your life that you are not going to misuse it by tapping priority tape on a priority box. Unlike many other selling platforms, at Depop we only charge you when you make a sale, this means there are no fees for the length of time your item has been listed for or any initial costs to list the item. As always, be kind and communicate calmly before anything else. No matter what your reason is We have been selling online for over a decade and want to bring you some of the best information and reviews to help with your business. It doesnt necessarily just focus on clothing, or the selling of clothes. When you buy through our links, we may earn a commission. Aesthetics are a big selling point on Depop. Whether you are a new seller or have experience selling on Depop, it can happen to anyone. Depop told the BBC that the safety and security of its community is its "number one priority", and that the service has never had a data breach or had its infrastructure compromised.
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